Binter is committed to the continuous improvement of its service and to the solving of any incident that affects the satisfaction of our clients. If any irregular or deficient circumstance has occurred in your relationship with the air companies or airport services, our claims form is available for sending us your complaint.

Remember to make your complaint using our complaint form to ensure the proper receipt of all your information and allow us to attend to your complaint quickly.

Complaint form
Useful datails that help us manage your claim quicker