The BinterMás Programme (hereinafter, the ‘Programme’ or ‘BinterMás’) is the property of the Company BINTER CANARIAS S.A. (hereinafter BINTER) with registered address at C/ Ignacio Ellacuría Beascoechea, 2, Parcela 31.996-B, 35200, Telde, Las Palmas, España and its Tax Number is A-38666897. The BinterMás Programme is managed and administered by Gestión Aeronáutica Integral Canaria, S.L. ("GAIC" from now on) with its address in C/ Ignacio Ellacuría Beascoechea 2, Parque Empresarial Melenara, Telde, province of Las Palmas, tax code B-76027432.

The Participating or Partner Companies are the institutions involved in the Programme through a participation contract which offers advantages and benefits to the members of the Programme. The advantages and benefits of the BinterMás Card will not accrue to those of any other card or programme of the participating companies unless this is duly determined in each case. In addition, the benefits offered by the programme are not compatible with nor accruable to those of any other loyalty Programme offered by BINTER and/or by third parties unless this is duly determined in each case.

Natural persons over eighteen (18) years old who duly fill in the request for registration can participate in the programme. Those older than twelve (12) can participate in the programme on condition that the request for registration is authorized by their legal representatives and this must be duly accredited. Those over two (2) years of age may hold an account under the guardianship of their legal representatives on condition that these accredit this, he is a member of BinterMás and directly arranges the registration. For all purposes, the legal representative will be responsible for the account under guardianship and for the use of the card. Participation in the Programme is completely free of charge and for an unlimited period of time.

These general conditions will be considered as accepted by the participants on receipt by GAIC of the duly completed and signed membership application form or by use of the card. GAIC reserves the right to accept or reject any registration for the Programme.

Once the application has been accepted, GAIC will send the participant the BinterMás card. The participants in the Programme will have a single Card which will record the personal data of the applicant a well as the number of the holder. BINTER reserves the right to admit or reject any registration in the Programme. GAIC reserves the right to withdraw the card, suppress the benefits, cancel the points account and demand accountability from the holder who uses the Programme unduly or fraudulently or repeatedly fails to comply with the rules and procedures contained in these General Conditions.

If the holder wishes, he may terminate his participation in the Programme by notifying this in writing and returning his card. In this case GAIC will destroy all the information concerning this holder, which, as a consequence of his participation in the programme, is contained in its database, only conserving this at the disposal of the Public Administrations, Judges and Courts as regards the possible responsibilities arising from the processing during the period of prescription of this information.

The BinterMás cards are personal and transferable and are owned by BINTER Canarias. The holder accepts his dual condition as user and depositary of the card, and is responsible for its correct use and conservation.

There are different types of cards, with or without expiry date. The issue of a determined level of cards will depend on the consumption levels of the holder, as well as the specific agreements of the Programme.

In the event of loss, theft or deterioration of the card, the holder undertakes to notify the Customer Service Centre in writing, Binter Canarias not being responsible in any case for any use which may have been carried out while such notification is not made. The possession of the card does not generate more rights than those expressly recognized in these General Conditions.

The objective of the Programme consists of offering the holders of BinterMás cards a number of benefits regarding the consumption of products and/or services provided by the entities associated to the Programme. The benefits are subject to the conditions duly established by the Programme, the holder must consult the conditions applicable to each product/service offered before using them.

In order to obtain the advantages of the Programme, the holder must be duly identified by showing his BinterMás card, or through the indication of the code of the holder which is recorded in his card at the time the reservation or check-in of BINTER flights are made, as well as in the companies participating in the Programme. The personnel of BINTER and the personnel of the entities associated to the Programme may request the holder to show a document which accredits his identity. By telephone, the holder must accredit his identity by replying to the identification questions asked by the operator.

The obtaining of points is personal for each holder. The points are not transferable nor exchangeable for cash or other goods not included in the Programme. The points obtained by the holder and not used will expire on March 31 of the third year elapsed since when it was obtained.

The holder can claim points not noted in his account up to six months after the purchase of the product and/or service which give the right to the accrual of points, the points will be credited if the cardholder was already a member of the programme on the date of the flight.

RESPONSIBILITY FOR PROCESSING

The organisation responsible for processing the personal data of BinterMás programme members is BINTERCANARIAS S.A. (BINTER), with its address in C/ Ignacio Ellacuría Beascoechea 2, Parque Empresarial Melenara, 35214 Telde, Gran Canaria.

FINALIDADES DEL TRATAMIENTO

By joining the BinterMás Programme, the interested party expressly consents and accepts and authorises Binter to use his/her personal data for the purposes of the processing detailed below. The main purpose is to manage the contractual relationship derived from their condition of Programme Member and cardholder of the BinterMás card; this purpose includes:

a) Processing of application data for participation in the BinterMás Programme.
b) Managing any activity relating to the Programme's own purposes as well as the integral management of the contractual relationship derived from their condition of Programme member and cardholder of the BinterMás card.
c) Preparing studies and analyses for the implementation of improvements and extensions of the programme's benefits.
d) Periodic sending of information relating to the use of the BinterMás card, promotions, benefits and services applicable at any time in Binter and in the participating companies or any other that offers special conditions for the cardholders of the programme, by e-mail, conventional mail, SMS or any other communication system. All information will be sent to any of the means indicated by the cardholder in the Programme membership application form.
e) Once you have become a BinterMás cardholder, you expressly consent to the use of your data to use the historical databases owned by Binter, and in this way contribute to the development, improvement, control and management of the contractual relationship and the BinterMás Programme.

Periods: for how long are your personal data kept?

In compliance with the current regulations, Binter informs you that the data will be kept for the period of time strictly necessary to comply with the above mentioned purposes on the basis of the following criteria: (I) legal obligation of conservation; (II) duration of the contractual relationship and attention to any responsibilities arising from that relationship and (III) request for deletion by the interested party in cases in which it is appropriate.

Legal standing: what is the legal standing for `processing your data?

The legal basis for the processing of users' personal data is the interested party's own consent.

Likewise, the prospective offer of services of the programme is based on the consent requested from the user without the withdrawal of this consent conditioning the carrying out of other purposes in any case.

Data updating

Binter would be grateful to cardholders for keeping their details up to date via the Binter Web site, identifying themselves with their BinterMás user credentials, or informing Binter A/A in writing to BinterMás Programme, C/ Ignacio Ellacuría Beascoechea 2, Parque Empresarial Melenara, 35214 Telde, Gran Canaria.

Recipients: to which recipients will your data be communicated?

The applicant gives his/her express consent so that, once he/she has become a cardholder, his/her data may be transferred or communicated to a third party that provides data processing services for the BinterMás Programme, companies in the Binter System including any legal organisation that is a subsidiary of Binter or in which Binter is a shareholder so that they may use them in accordance with the purposes described.

Likewise, they may be transferred, in general, to participating companies, reservation systems and consultancy, marketing and/or logistics organisations, provided that this transfer or communication is necessary to offer the cardholders the Programme's own services and others that are expressly requested by the cardholders at any given time, with the transferees always being obliged to maintain the strictest confidentiality of these data.

Your rights as the owner of your personal data

Binter informs users of the rights to which they are entitled by virtue of current data protection legislation. Users may at any time find out what data have been collected and processed by Binter concerning them, correct any information that is inaccurate, cancel the data or oppose their processing, the latter right being limited to cases in which their consent is not necessary for processing their data, provided that a law does not stipulate otherwise, and when there are justified and legitimate reasons relating to a specific personal situation or when the processing of their personal data is carried out for the purposes of advertising and commercial prospecting.

Users have the right to request Binter to limit the processing of their personal data when the legal requirements are met. Users have the right to receive in a structured, commonly used and machine-readable format the personal data concerning them that they have provided to Binter or to request Binter to transmit them directly to another data controller when technically possible.

Finally, we inform you that any interested party may file a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercising of their rights.

The exercise of these rights by the user must be made by sending a written communication, together with a photocopy of the national identity card or other legally valid means that accredits the user's identity, to the following address: Bintercanarias S.A. (Attn: Personal Data Protection), C/Ignacio Ellacuría Beascoechea, 2 Polígono Industrial Melenara, 35200 Telde, Gran Canaria, or by e-mail to lopd@bintersistemas.com.

Finally, we inform you that any interested party may file a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercising of their rights.

BINTER reserves the right to cancel the BinterMás programme, as well as to modify its conditions at any time and with no previous notice. The conditions in force at any time are posted on the website of the Programme. In the event of cancellation, the holders will be notified of this and, as from the date of notification, they will have an additional month to accrue points and three months to redeem the totality of the points in their accounts. The cancellation of the Programme will not generate any benefit or compensation for the holders of the BinterMás card. Neither Binter Canarias nor GAIC will be liable in any case for any damages that may arise as a result of the cancellation of the Programme.Neither Binter Canarias nor GAIC will be held liable for the impossibility of carrying out the Programme when this is due to legal impositions or force majeure.

Neither Binter Canarias S.A. nor GAIC will be held liable for the impossibility of carrying out the Programme when this is due to legal impositions or force majeure.

These General Conditions are completed with the Operative Conditions which contain the procedures for obtaining and redeeming and with the Particular Conditions applicable in each type of operation. Both conditions of the Programme will be regulated, complied with and executed in accordance with Spanish laws and rules. As regards any question arising in relation to the interpretation and application of these General Conditions, the parties expressly renounce their jurisdictions and expressly submit to the jurisdiction of the Courts and Tribunals of Las Palmas de Gran Canaria.

Due to their content, if any of the clauses is totally or partially null or inapplicable, it will be considered not to exist and the rest of the content of these conditions will continue to apply.

Obtaining / Accrual of points

The points accrue when the holder is identified with his BinterMás card in the reservation and /or check-in of his flight with BinterCanarias or at the time he uses the service in the establishments of the associated companies.

The points accrue in the holder’s account which is correctly identified with his BinterMás card at the check-in of his flight or in the establishment of the associated companies on condition that his name appears on the airline ticket or on the contract/invoice of the associated company. Regardless of the person who has paid and in accordance with the tariff or service contracted by the client, points will only accrue for the service or product consumed directly by the holder depending on the offer and conditions for obtaining the service or product for BinterCanarias and each of the associated companies which may be checked on the BinterMás website.

Claiming points not noted

The holder can claim that points not noted be included in his account by presenting the documentation which justifies and gives him the right to obtain points. As regards flights, a copy of the ticket or route receipt will be sent together with the boarding pass. Regarding services or products from associated companies, a copy of the contract / invoice will be sent. These despatches must be sent to by post or email and BINTER will not be responsible for their deterioration or loss.

Use / Exchange of points

The services involving points are personal and not transferable. They may be issued in the name of the holder, the beneficiaries (designated in writing and with a maximum of 4) and/or the person accompanying on Binter Canarias flights (passengers with tickets on the same legs / times as the holder and with a maximum of one accompanying person per flight and holder), depending on the offer and the conditions and use in force for BinterCanarias and each of the associated companies posted on the BinterMás website. The issue of a service with points is conditioned by the existence of a sufficient balance in the holder’s account.

The holder must accredit himself as such at the time an exchange of points is carried out in his account. In no case may the holders of accounts with guardianship exchange points. The exchange of points in guardianship accounts may solely and exclusively be carried out by the legal representative of the account of the minor.

The services with points are subject to restrictions, therefore, the holder must be informed of the availability, conditions of issue and use before carrying out the exchange. Exchanges of points are not reimbursable in any circumstances.

On carrying out an exchange of points for an associated company, the holder can obtain an authorization code with which he can make a reservation of BinterMás points charged to the associated company. The generation of the authorization code implies that the corresponding points are subtracted from the client’s account. The authorization code is valid for 3 months, a period in which it must be used in the associated company. Once the period of validity has elapsed, the unused code will automatically expire with no possibility to be reimbursed or used subsequently.