The BinterMás Programme (the “Programme” or “BinterMás” from now on) is the property of the Binter Canarias, S.A. company (BINTER from now on) with its registered office at C/ Ignacio Ellacuría Beascoechea 2, 35200 Telde, Las Palmas, tax code A38666897. The organisation Gestión Aeronáutica Integral Canaria, S.L. ("GAIC" from now on), with its registered office at C/ Ignacio Ellacuría Beascoechea 2, Parque Empresarial Melenara, municipality of Telde, province of Las Palmas, tax code B-76027432, is responsible for managing and administrating the BinterMás Programme.

The participating companies or partners are the organisations that have joined the Programme through a participation contract. The advantages and benefits of the BinterMás card cannot be accumulated with those of any other card or programme of the participating companies unless this is duly determined in each case. Likewise, the benefits offered by the Programme are not compatible or cumulative with those of any other loyalty programme offered by BINTER and/or third parties unless this is determined in each case.

Individuals over eighteen (18) years old who duly complete the registration application form may participate in the Programme and be holders of the BinterMás Card. Those over twelve (12) years of age may be cardholders provided that the registration application is authorised by their legal representative, who must duly accredit this condition. Those over two (2) years of age may be holders of an account under the guardianship of their legal representative provided that the latter duly accredits this condition, is a BinterMás cardholder and directly manages the registration. For all purposes the legal representative will be responsible for the supervised account and for the use of the card.

These conditions will be considered as accepted by the participants on receipt by GAIC of the membership application form duly completed and signed, on registration by any electronic means in which the specific consent of the participant is recorded or by use of the card.

Participants in the Programme will be provided with a physical or virtual card containing the applicant's personal details and cardholder number. GAIC reserves the right to accept or reject any registration for the Programme. GAIC reserves the right to withdraw the card, remove the benefits, cancel the points account and hold the cardholder liable for misuse or fraudulent use of the Programme or for repeated breaches of the rules and procedures in these conditions.

If the cardholder so wishes, he/she may terminate his/her participation in the Programme by notifying in writing and returning his/her card, in which case GAIC will destroy all the information relating to that cardholder which, as a consequence of his/her participation in the Programme, is contained in its databases, being kept only at the disposal of public authorities, judges and courts, for the attention of possible liabilities arising from the processing, during the period of prescription of these.

BinterMás Cards are personal and non-transferable and their ownership is the property of BINTER. The cardholder accepts his/her double condition of user and depositary of the card, taking responsibility for its correct use and conservation.

There are different types of cards, with or without expiry. The issuance of a given level of cards will depend on the cardholder's consumption levels, as well as on specific Programme agreements.

In the event of loss, theft or damage to the card, the cardholder undertakes to notify the Customer Service Centre in writing, and BINTER will not be liable in any circumstances for any fraudulent or improper use that may have been made of the card until this notification is made. The possession of the card does not generate more rights than those specifically recognised in these general conditions.

The purpose of the Programme is to offer cardholders a series of benefits in relation to the consumption of products and/or services provided by BINTER as well as, where applicable, by the organisations associated with the Programme. The benefits will be subject to the conditions set by the programme at all times, the cardholder must consult the specific conditions applicable to each product/service offered before use. These conditions will always be available on the Programme's Web site.

To obtain the advantages of the programme, cardholders must duly identify themselves by showing their BinterMás Card or by indicating the cardholder code that appears on their card at the time of booking or checking in for BINTER flights as well as in the companies participating in the programme. BINTER staff, as well as, where applicable, the staff of the Programme partners, may ask the cardholder for proof of identity. In telephone communications, the cardholder must prove his/her identity by answering the identification questions asked by the operator.

The earning of points is personal to the cardholder. Points are not transferable or redeemable for cash or other goods not covered by the Programme. Points earned by the cardholder and not used will expire on 31 March of the third year after they have been obtained.

The cardholder may claim points that have not been credited to his/her account up to six months after the purchase of the product and/or service that entitles him/her to accumulate points; in no case will points be credited for transactions made before the date on which he/she joined the Programme.

The applicant is informed that the provision of the data in the membership application form is obligatory and its absence or incorrectness will entitle BINTER to deny the applicant's participation in the Programme, except for the information in the "Beneficiaries", "Preferences" and "Professional data" sections, which are optional and the applicant will not be denied inclusion in the Programme if these are not filled in or are incomplete.

If the user provides data of a third party, they are informed that they will be responsible for having obtained the consent of the person to provide their data to BINTER for the BinterMás Programme and for the duty to inform them of the purposes and conditions of the processing described in these conditions.

1. RESPONSIBILITY FOR PROCESSING

The organisation responsible is BINTERCANARIAS S.A. (BINTER), with its address in C/ Ignacio Ellacuría Beascoechea 2, Parque Empresarial Melenara, 35214 Telde, Gran Canaria.

2. PURPOSES OF THE PROCESSING

By joining the BinterMás Programme, the interested party expressly consents and accepts and authorises Binter to use his/her personal data for the purposes of the processing detailed below. The main purpose is to manage the contractual relationship derived from their condition of Programme Member and cardholder of the BinterMás card; this purpose includes:

a) Processing of application data for participation in the BinterMás Programme.
b) Managing any activity relating to the Programme's own purposes as well as the integral management of the contractual relationship derived from their condition of Programme member and cardholder of the BinterMás card.
c) Preparing studies and analyses for the implementation of improvements and extensions of the programme's benefits.
d) Periodic sending of information relating to the use of the BinterMás card, promotions, benefits and services applicable at any time in Binter and in the participating companies or any other that offers special conditions for the cardholders of the programme, by e-mail, conventional mail, SMS or any other communication system. All information will be sent to any of the means indicated by the cardholder in the Programme membership application form.
e) Once you have become a BinterMás cardholder, you expressly consent to the use of your data to use the historical databases owned by Binter, and in this way contribute to the development, improvement, control and management of the contractual relationship and the BinterMás Programme.

3. PERIODS: FOR HOW LONG ARE YOUR PERSONAL DATA KEPT?

In compliance with the current regulations, Binter informs you that the data will be kept for the period of time strictly necessary to comply with the above mentioned purposes on the basis of the following criteria: (I) legal obligation of conservation; (II) duration of the contractual relationship and attention to any responsibilities arising from that relationship and (III) request for deletion by the interested party in cases in which it is appropriate.

4. LEGAL STANDING: WHAT IS THE LEGAL STANDING FOR `PROCESSING YOUR DATA?

The legal basis for the processing of users' personal data is the interested party's own consent.

Likewise, the prospective offer of services of the programme is based on the consent requested from the user without the withdrawal of this consent conditioning the carrying out of other purposes in any case.

5. DATA UPDATING

Binter would be grateful to cardholders for keeping their details up to date via the Binter Web site, identifying themselves with their BinterMás user credentials, or informing Binter A/A in writing to BinterMás Programme, C/ Ignacio Ellacuría Beascoechea 2, Parque Empresarial Melenara, 35214 Telde, Gran Canaria.

6. RECIPIENTS: TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

The applicant gives his/her express consent so that, once he/she has become a cardholder, his/her data may be transferred or communicated to a third party that provides data processing services for the BinterMás Programme, companies in the Binter System including any legal organisation that is a subsidiary of Binter or in which Binter is a shareholder so that they may use them in accordance with the purposes described.

Likewise, they may be transferred, in general, to participating companies, reservation systems and consultancy, marketing and/or logistics organisations, provided that this transfer or communication is necessary to offer the cardholders the Programme's own services and others that are expressly requested by the cardholders at any given time, with the transferees always being obliged to maintain the strictest confidentiality of these data.

7. YOUR RIGHTS AS THE OWNER OF YOUR PERSONAL DATA

Binter informs users of the rights to which they are entitled by virtue of current data protection legislation. Users may at any time find out what data have been collected and processed by Binter concerning them, correct any information that is inaccurate, cancel the data or oppose their processing, the latter right being limited to cases in which their consent is not necessary for processing their data, provided that a law does not stipulate otherwise, and when there are justified and legitimate reasons relating to a specific personal situation or when the processing of their personal data is carried out for the purposes of advertising and commercial prospecting.

Users have the right to request Binter to limit the processing of their personal data when the legal requirements are met. Users have the right to receive in a structured, commonly used and machine-readable format the personal data concerning them that they have provided to Binter or to request Binter to transmit them directly to another data controller when technically possible.

Finally, we inform you that any interested party may file a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercising of their rights.

The exercise of these rights by the user must be made by sending a written communication, together with a photocopy of the national identity card or other legally valid means that accredits the user's identity, to the following address: Bintercanarias S.A. (Attn: Personal Data Protection), C/Ignacio Ellacuría Beascoechea, 2 Polígono Industrial Melenara, 35200 Telde, Gran Canaria, or by e-mail to lopd@bintersistemas.com.

Finally, we inform you that any interested party may file a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercising of their rights.

BINTER reserves the right to cancel the BinterMás Programme, as well as to modify its conditions at any time and without prior notice. The conditions in force at any given time will be published on the Programme's Web site. In the event of cancellation, this fact will be notified to the holders who, from the date of notification, will have one (1) additional month to score points and three (3) months to redeem all the points appearing in their account. The cancellation of the Programme will not generate any benefit or compensation in favour of the BinterMás cardholders. Neither BINTER nor GAIC will be liable in any case for any damages that may arise as a result of the cancellation of the Programme, or for the impossibility of carrying out the Programme when this is due to legal requirements or force majeure.

Neither the Programme nor BINTER nor GAIC will be liable as a result of any claim arising directly or indirectly from any relationship (contractual or otherwise) between cardholders and companies participating in the Programme for the use or purchase of services/products, benefits or advantages of such companies, whether such relationship arose in a transaction for the earning or redemption of points. The Programme will be liable only for any points that have not been credited at the time, provided that the conditions applicable in each case are met.

These general conditions are supplemented by the operational conditions containing the procedures for obtaining and redeeming and by the specific conditions applicable to each type of transaction which will be published on the Programme's Web site. The conditions of the Programme will be governed by, complied with and enforced in accordance with Spanish laws and regulations. For any question that may arise in relation to the interpretation and application of these general conditions, the parties, specifically waiving any other jurisdiction that may apply to them, specifically submit to the jurisdiction of the courts and tribunals of Las Palmas de Gran Canaria.

If any of the clauses, due to their content, are totally or partially null or inapplicable, they will be considered not to have been included, with the rest of the clauses contained in these conditions remaining in force.

Obtaining / Accrual of points

The points accrue when the holder is identified with his BinterMás card in the reservation and /or check-in of his flight with BinterCanarias or at the time he uses the service in the establishments of the associated companies.

The points accrue in the holder’s account which is correctly identified with his BinterMás card at the check-in of his flight or in the establishment of the associated companies on condition that his name appears on the airline ticket or on the contract/invoice of the associated company. Regardless of the person who has paid and in accordance with the tariff or service contracted by the client, points will only accrue for the service or product consumed directly by the holder depending on the offer and conditions for obtaining the service or product for BinterCanarias and each of the associated companies which may be checked on the BinterMás website.

Claiming points not noted

The holder can claim that points not noted be included in his account by presenting the documentation which justifies and gives him the right to obtain points. As regards flights, a copy of the ticket or route receipt will be sent together with the boarding pass. Regarding services or products from associated companies, a copy of the contract / invoice will be sent. These despatches must be sent to by post or email and BINTER will not be responsible for their deterioration or loss.

Use / Exchange of points

The services involving points are personal and not transferable. They may be issued in the name of the holder, the beneficiaries (designated in writing and with a maximum of 4) and/or the person accompanying on Binter Canarias flights (passengers with tickets on the same legs / times as the holder and with a maximum of one accompanying person per flight and holder), depending on the offer and the conditions and use in force for BinterCanarias and each of the associated companies posted on the BinterMás website. The issue of a service with points is conditioned by the existence of a sufficient balance in the holder’s account.

The holder must accredit himself as such at the time an exchange of points is carried out in his account. In no case may the holders of accounts with guardianship exchange points. The exchange of points in guardianship accounts may solely and exclusively be carried out by the legal representative of the account of the minor.

The services with points are subject to restrictions, therefore, the holder must be informed of the availability, conditions of issue and use before carrying out the exchange. Exchanges of points are not reimbursable in any circumstances.

On carrying out an exchange of points for an associated company, the holder can obtain an authorization code with which he can make a reservation of BinterMás points charged to the associated company. The generation of the authorization code implies that the corresponding points are subtracted from the client’s account. The authorization code is valid for 3 months, a period in which it must be used in the associated company. Once the period of validity has elapsed, the unused code will automatically expire with no possibility to be reimbursed or used subsequently.