Customer Service
Any questions?

Find the answers to your questions in our Frequently Asked Questions

Do you want to send a question about our internet services? Send us your questions and suggestions using this form
Do you want to send a question about other services? Please, send us your questionsusing this contact form
Do you want to send us a complaint? Send us your complaint using our claim form
Telephone service

These are our contact numbers

Ticket sales
902 391 392 Sunday to Saturday, 6:00 to 23:59, 365 days a year
+34 902 391 392 (from abroad)
Cargo
902 303 234 Monday to Friday, 8:00 to 18:00
BinterMás cardholders
902 391 392
902 391 393 (Titulares BinterMás Plata)
902 391 394 (Titulares BinterMás Oro)
Customer Service
902 875 787
902 875 797

If you wish to make a complaint, please use our complaints form.

Airport sales offices

Our office hours may vary according to flight schedules

Gran Canaria, Tenerife Norte and Lanzarote
Sunday to Saturday, 6:00 to 21:30
Fuerteventura
Sunday to Saturday, 7:00 to 21:45
La Palma
Sunday to Saturday, 7:00 to 21:00
El Hierro

Monday, Thursday, Friday and Sunday:
7:30 to 13:00 and 14:30 to 18:00

Tuesday, Wednesday and Saturday:
7:30 to 11:30 and 14:30 to 18:00

La Gomera

Sunday to Saturday, 7:30 to 11:00 and 14:00 to 18:00