Customer Service
Any questions?

Find the answers to your questions in our Frequently Asked Questions

Do you want to send a question about our internet services? Send us your questions and suggestions using this form
Do you want to send a question about other services? Please, send us your questionsusing this contact form
Do you want to send us a complaint? Send us your complaint using our claim form
Telephone service

These are our contact numbers

Ticket sales
902 391 392 Sunday to Saturday, 6:00 to 23:59, 365 days a year
+34 902 391 392 (from abroad)
Cargo
902 303 234 Monday to Friday, 8:00 to 18:00
BinterMás cardholders
902 391 392
902 391 393 (Titulares BinterMás Plata)
902 391 394 (Titulares BinterMás Oro)
Customer Service
902 875 787
902 875 797

If you wish to make a complaint, please use our complaints form.

Social Media

We will attend you on the following social media channels from Monday to Sunday from 8am to 9pm

Airport sales offices

Our office hours may vary according to flight schedules

Gran Canaria, Tenerife Norte and Lanzarote
Sunday to Saturday, 6:00 to 21:30
Fuerteventura
Sunday to Saturday, 7:00 to 21:45
La Palma
Sunday to Saturday, 7:00 to 21:00
El Hierro

Monday, Thursday, Friday and Sunday:
7:30 to 13:00 and 14:30 to 18:00

Tuesday, Wednesday and Saturday:
7:30 to 11:30 and 14:30 to 18:00

La Gomera

Sunday to Saturday, 7:30 to 11:00 and 14:00 to 18:00