Application of subsidies

In application of Royal Decree (CE) 1316/2001, modified by Royal Decree 1340/2007, 11 October, to use a subsidised ticket, the passenger must accredit his or her condition as resident at the time of check-in and at embarkation.

Check condition as Canary Islands resident

Spanish citizen
Spanish citizens must show the census certificate issued by the Town Hall as per the form in Annex I of Royal Decree 1316/2001 (Travel certificate), with the Identity Document attached as the form of identification in accordance with Law 2/2012 of June 29, 2012.

As regards children under 14 who do not have ID Cards, it will only be necessary to submit the census certificate of the Town Hall.

The Deputies and Senators of the corresponding circumscriptions with their credentials.

These documents will only take effect for the purposes of accreditation of residence when they are in force.

As a transitory measure, the following exceptional situations are taken into account in order to accredit the condition of resident:

A) Renewal of the ID Card: the client can accredit his identity and condition as resident, submitting the justification of the appointment for the renewal of the ID Card within its period of validity, together with the expired identity card and the census certificate.

B) Theft or loss of the ID Card: A claim made to the Police which must include the Passport or Driving Licence issued in Spain as documents accrediting identity together with the census certificate.

C) Theft or loss of the census certificate: Complaint made to the Police which must be submitted together with the ID Card in force.

EU and Schengen Citizens
The citizens of the Member States of the EU or those of the other States signatories to the Agreement on the European Economic Area or Switzerland must show the census certificate of the Town Hall as per the Annex 1 form of Royal Decree 1316/2001 (Travel certificate), together with the ID Card or passport as identifying documents, in accordance with Law 2/2012 of June 29, 2012.

These documents will only be effective as regards accrediting residence when they are in force.

Family members of third party countries beneficiaries of the right of residence or the right of permanent residence and the citizens of third party countries with long term residence

These citizens must show the certificate of the census roll of the Town Hall as per form Annex I of Royal Decree 1316/2001 (Travel certificate), together with the residence card of a family member citizen of the European Union or the long-term residence permit. If this last mentioned document does not have a photo, the passenger will also have to present a document which accredits his identity.

These documents will only be effective as regards accreditation of residence when they are in force.

Will my personal information be checked at any stage?

In the case of passengers with resident discount, BINTER CANARIAS is obliged to carefully check the identity of the person whose name appears on the ticket against their personal documentation when they check in before boarding.

It is therefore compulsory for all passengers travelling with a resident discount ticket, to present the national identity document (DNI compulsory for Spanish passengers), passport or foreigner identification number (NIE), along with the census certificate issued by the Town Hall.

In accordance with the legislation, you will have to demonstrate at the check-in counter that you are a resident before going to the boarding area, or issue the boarding card in our Check-in online and demonstrate at the boarding gate that you are a resident.

What obligations do travellers with resident discount tickets have?

  • People travelling with a resident discount ticket must have the document proving their identity on hand (either their national identity document (DNI) (compulsory for Spanish passengers), passport, along with the census certificate issued by the Town Hall).
  • When a passenger travelling with a resident discount ticket cannot prove their identity and residency when required to do so by BINTER CANARIAS or the corresponding administrative bodies, or when their information does not correspond to the person whose name appears on the ticket,they will not be able to make the corresponding journey.
  • If after the issuing of the resident discount ticket it is proven by the corresponding administrative bodies that the criteria established in Article 1 of the Royal Decree stating the rights to the discount have not been complied with, the person taking advantage of such rights will be subject to the corresponding liability in accordance with the provisions for satisfying the conditions in the regulating norms of public aid and subventions.

Remember !

When you check in you will be asked to provide identification. Because of this, we advise you that you must have with you your official document that corresponds to the identity of the person whose name is shown in the booking and on the ticket.

It is therefore compulsory for all passengers travelling with a resident discount ticket to have the documentation proving their identity on hand. This may be their national identity document or their foreigner identification number (NIE) or other appropriate documentation as outlined above.

Large family

In application of the order of the Ministry for Development 3837/2006, to travel with a subsidised large family ticket, the relevant documentation must be shown at the check-in counter and on embarking (certificate of large family or current equivalent individual documents, showing the number of the certificate and category as well as additional required documentation, according to the ticket fare).