IMPORTANT INFORMATION

Royal Decree 463/2020, of 14th of march, which declares the state of alarm for the management of the health crisis caused by COVID-19 determines in its article 7, on the limitation of the freedom of movement for individuals, that during the validity of the state of alarm people will only be allowed to move through the public routes for certain limited activities. In this sense, and unless the ticket is purchased for the accomplishment of any such activities: GONVERNMENT ADVISES AGAINST TRAVELING EXCEPT FOR REASONS THAT CANNOT BE POSTPONED. In any case, in any displacement the recommendations and obligations dictated by the health authorities must be respected. Remember that you are not allowed to fly if you are sick, have symptoms or have been in contact with people who are sick with COVID-19. Click here to access important information to consider when planning your trip.

In compliance with Decree 28/2020 issued by the Canary Islands Government, we inform you that as of March 19, 2020, and while the health alert situation lasts, the passenger must present a responsible statement about the reason for his or her tripo, which must be among the permitted causes, inorder to be able to travel. The person who does not comply with the obligation to complete this declaration or with the causes that justify the displacement will be identified and it will be reported to the General Directorate of Security and Emergencies of the Canary Islands Government, which will adopt the appropriate measures. Also, following the indications of the order TMA/384/2020 of the Ministry of Transport, the use of masks that cover the nose and mouth will be mandatory from May 4 for all air transport passengers. Additionally, during the check-in process, each passenger must confirm that they meet the necessary health requirements to be able to make the flight. In case of non-compliance, boarding will be denied.

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