[{"blockId":"text","id":"advantages","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

Advantages

"},{"blockId":"collapse","id":"bintermas-benefits","image":{"image":"","width":0,"height":0,"format":""},"title":"What are the benefits of being a BinterMás member?","altText":"","longDescription":"","text":"

BinterMás members earn points that can be redeemed for flights, stays, experiences and other rewards. They also enjoy exclusive benefits depending on their programme level.

"},{"blockId":"collapse","id":"bintermas-verde","image":{"image":"","width":0,"height":0,"format":""},"title":"What benefits does the Verde tier offer?","altText":"","longDescription":"","text":"

The Verde tier includes priority on Binter flight waitlists, priority telephone assistance, and early access to offers and promotions.

"},{"blockId":"collapse","id":"bintermas-plata","image":{"image":"","width":0,"height":0,"format":""},"title":"What benefits does the Plata tier offer?","altText":"","longDescription":"","text":"

The Plata tier includes all the benefits of the Verde tier, plus telephone check-in assistance, 10 kg of additional checked baggage at no extra cost, priority baggage delivery, and an exclusive telephone service.

"},{"blockId":"collapse","id":"bintermas-oro","image":{"image":"","width":0,"height":0,"format":""},"title":"What benefits does the Oro tier offer?","altText":"","longDescription":"","text":"

The Oro tier includes all the benefits of the Plata tier, plus an additional card for a spouse or partner and access to the Oro priority check-in counters at Gran Canaria, Tenerife North, Fuerteventura, Lanzarote, and La Palma airports.

"},{"blockId":"collapse","id":"bintermas-cumbre","image":{"image":"","width":0,"height":0,"format":""},"title":"What benefits does the Cumbre tier offer?","altText":"","longDescription":"","text":"

The Cumbre tier includes all the benefits of the Oro tier, plus points that never expire, points transfers, access to the VIP Lounge and Fast Track in Madrid, additional baggage, free seat selection, and an exclusive customer service. This tier also includes a selection of personalised benefits, allowing each member to choose the three that best suit their way of travelling.

"},{"blockId":"text","id":"bintermas-card","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

BinterMás Tiers

"},{"blockId":"collapse","id":"card-types","image":{"image":"","width":0,"height":0,"format":""},"title":"How many tiers are there in the programme?","altText":"","longDescription":"","text":"

The BinterMás programme has four tiers: Verde, Plata, Oro and Cumbre. As you earn Tier Points and fly with Binter, you can progress to higher tiers and enjoy additional benefits.

"},{"blockId":"collapse","id":"obtaining-plata-oro-cards","image":{"image":"","width":0,"height":0,"format":""},"title":"How can I move up to a higher tier?","altText":"","longDescription":"","text":"

To move up to a higher tier, you must earn the required number of Tier Points and complete the required number of Binter flights within a 12-month period:

Plata: 2,500 Tier Points and 15 flights.
Oro: 8,000 Tier Points and 40 flights.
Cumbre: 20,000 Tier Points and 100 flights.

"},{"blockId":"collapse","id":"keeping-level","image":{"image":"","width":0,"height":0,"format":""},"title":"How can I retain my tier?","altText":"","longDescription":"","text":"

Tiers are reviewed every January, based on the Tier Points earned and Binter flights completed during the previous 12 months. To retain your tier, you must meet the same requirements established to qualify for each tier.

"},{"blockId":"text","id":"points","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

Points

"},{"blockId":"collapse","id":"level-points","image":{"image":"","width":0,"height":0,"format":""},"title":"What are tier points?","altText":"","longDescription":"","text":"

Tier points are points earned exclusively on Binter flights and are used to determine each member’s tier within the BinterMás programme.

"},{"blockId":"collapse","id":"obtaining-points","image":{"image":"","width":0,"height":0,"format":""},"title":"How do I earn points?","altText":"","longDescription":"","text":"

Points can be earned by flying with Binter or using the services of our partner companies.

For Binter flights, your BinterMás number must be included in the booking for the points to be credited automatically within 24 to 48 hours after the flight.

When using partner services, you must identify yourself as a BinterMás member when using the service. Points will be credited to your account no later than the 5th day of the following month.

"},{"blockId":"collapse","id":"earned-points","image":{"image":"","width":0,"height":0,"format":""},"title":"How can I check my points balance?","altText":"","longDescription":"","text":"

To check your points balance and activity, log in to your BinterMás account and access the Points section of your profile.

"},{"blockId":"collapse","id":"missing-points","image":{"image":"","width":0,"height":0,"format":""},"title":"If points are missing from my account, can I claim them?","altText":"","longDescription":"","text":"

Yes. Points can be claimed up to 6 months after purchasing the product or service that qualifies for points. Points cannot be claimed for transactions made before joining the programme.

Partner companies: To claim missing points, send an email to clientes@bintermas.com with the following documentation:

- ID document.
- BinterMás card number.
- Copy of the contract and/or invoice in the member’s name.

If the request meets the requirements, the points will be credited within a maximum of 45 days of receipt.

Binter flights: Requests must be submitted through your BinterMás account using the Claim missing points option.

"},{"blockId":"collapse","id":"points-expiration","image":{"image":"","width":0,"height":0,"format":""},"title":"Do points expire?","altText":"","longDescription":"","text":"

Yes. Points earned and not redeemed expire on 31 March of the third year following the year in which they were earned.

"},{"blockId":"collapse","id":"purchase-points","image":{"image":"","width":0,"height":0,"format":""},"title":"What is the purchase of points and how can I purchase them?","altText":"","longDescription":"","text":"

Purchasing points allows you to top up your balance to reach the amount needed for a redemption. Points can be purchased through the BinterMás website using the Buy points option, or by calling our Customer Service at (922) 327 700 or (928) 327 700.

"},{"blockId":"collapse","id":"points-exchange","image":{"image":"","width":0,"height":0,"format":""},"title":"How can I redeem my points?","altText":"","longDescription":"","text":"

You can redeem your available points through the Experiences catalogue, which you can access from your BinterMás profile. There, you can browse the experiences and services available according to your points balance, as well as filter the catalogue by category and type of service.

To redeem points for Binter flights, in addition to using the Experiences catalogue, you can use the flight search engine for points or call (922) or (928) 327 700, Monday to Sunday, from 6:00 a.m. to 10:00 p.m.

In order to redeem points for flights on the Iberia network or to rent a car with Cicar and/or Avis, the reservation must be made at least 48 hours in advance.

For all other products and services, please check the redemption conditions specified for each experience in the catalogue.

"},{"blockId":"text","id":"beneficiaries","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

Beneficiaries

"},{"blockId":"collapse","id":"other-users-points","image":{"image":"","width":0,"height":0,"format":""},"title":"Who can use my points?","altText":"","longDescription":"","text":"

Beneficiaries designated by the member can use their points to redeem tickets on Binter and Iberia flights, as well as for car rentals with CICAR and Avis. In all cases, the redemption request must be made by the member. All other products and services offered by partner companies can only be redeemed in the member’s name.

"},{"blockId":"text","id":"bintermas-infantil","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

BinterMás Children

"},{"blockId":"collapse","id":"criteria-bintermas-infantil","image":{"image":"","width":0,"height":0,"format":""},"title":"Who can join BinterMás Children?","altText":"","longDescription":"","text":"

BinterMás Children is available to children aged 2 to 11 who have a legal guardian who is a BinterMás member.

"},{"blockId":"collapse","id":"bintermas-infantil-registro","image":{"image":"","width":0,"height":0,"format":""},"title":"How can I enrol a child in BinterMás Children?","altText":"","longDescription":"","text":"

Enrolment in BinterMás Children is available through our Customer Service at (922) or (928) 327 700, Monday to Friday, from 8:00 to 20:00. Children aged 2 to 11 will have an account managed by their legal guardian, who must be a BinterMás member. The legal guardian will be responsible for managing the account.

"},{"blockId":"collapse","id":"advantages-bintermas-infantil","image":{"image":"","width":0,"height":0,"format":""},"title":"What are the benefits of BinterMás Children?","altText":"","longDescription":"","text":"

BinterMás Children members can enjoy the following benefits:

Priority on Binter flight waitlists.
Earn points through the programme.
Redeem points for the available products and services.

"},{"blockId":"collapse","id":"card-types","image":{"image":"","width":0,"height":0,"format":""},"title":"What types of BinterMás Children cards are available?","altText":"","longDescription":"","text":"

BinterMás Children offers two types of cards, depending on the child’s age:

BinterMás Infantil: for children aged 2 to 6.
BinterMás Junior: for children aged 7 to 11.

"},{"blockId":"collapse","id":"infantil-points-exchange","image":{"image":"","width":0,"height":0,"format":""},"title":"How can points be redeemed?","altText":"","longDescription":"","text":"

All point redemptions must be requested by the legal guardian, who is responsible for managing the child’s account.

Redemptions can be made through our Customer Service, available every day from 6:00 to 22:00.

Before requesting a redemption for Binter flights, we recommend checking the fare conditions. For point redemptions with partner companies, you can find the available information in the Experiences section of your BinterMás profile.

"},{"blockId":"text","id":"text-1675431695005","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

BinterMás contact

"},{"blockId":"collapse","id":"contact","image":{"image":"","width":0,"height":0,"format":""},"title":"How can I get in touch?","altText":"","longDescription":"","text":"

By email:

clientes@bintermas.com
Cumbre tier: clientescumbre@bintermas.com

By phone:

(922) or (928) 327 700
Plata tier: (922) or (928) 327 701
Oro tier: (922) or (928) 327 702

Monday to Friday, from 8:00 to 20:00

By post:

C/ Ignacio Ellacuría Beascoechea, 2
35214, Telde
Las Palmas
Spain

"}]