FAQ
Luggage
What are the limitations on carry-on luggage?
Passengers are allowed to carry, as hand luggage, objects of small weight and volume as long as they do not exceed certain weights and measurements. If the luggage does not meet any of these conditions, it will be checked in for subsequent stowage in the hold. For more information, please visit the Hand luggage section.
How much luggage can I carry?
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Which items may not be carried in my carry-on baggage?
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Can I carry liquids in my luggage?
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What happens if I travel with excess luggage?
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Can I travel with my wheelchair?
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What do I have to do to carry sports equipment?
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What do I have to do to travel with an animal? What kinds of animals are allowed?
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How can I carry valuables?
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What should I do if I have a problem with my luggage?
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What can I do if my luggage is lost?
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