[{"blockId":"text","id":"advantages","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

Advantages

"},{"blockId":"collapse","id":"bintermas-benefits","image":{"image":"","width":0,"height":0,"format":""},"title":"What are the advantages of belonging to BinterMás?","altText":"","longDescription":"","text":"

BinterMás cardholders receive points that they can exchange for prizes and free gifts as well as enjoying exclusive advantages, depending on the type of card they hold.

"},{"blockId":"collapse","id":"bintermas-verde","image":{"image":"","width":0,"height":0,"format":""},"title":"What are the advantages of BinterMás Green card?","altText":"","longDescription":"","text":"

As a BinterMás Green cardholder you have the following advantages on Binter Canarias flights: higher priority on the standby list, exclusive customer service telephone number (922) o (928) 327 700 and we will also keep you informed of offers in advance.

"},{"blockId":"collapse","id":"bintermas-plata","image":{"image":"","width":0,"height":0,"format":""},"title":"What are the advantages of BinterMás Silver card?","altText":"","longDescription":"","text":"

As a BinterMás Silver cardholder you have the following advantages on Binter Canarias flights: higher priority on the standby list, exclusive customer service telephone number (922) o (928) 327 701, telephone check-in management, free additional weight of 10 kg and priority in the handling of luggage.

"},{"blockId":"collapse","id":"bintermas-oro","image":{"image":"","width":0,"height":0,"format":""},"title":"What are the benefits for a BinterMás Gold cardholder?","altText":"","longDescription":"","text":"

BinterMás Gold cardholders enjoy the following services on Binter Canarias flights: maximum priority on the standby list, exclusive telephone helpline (922) o (928) 327 702, telephone check-in management, additional 10 kg free baggage allowance, priority in the delivery of luggage, additional card for spouse/partner and preferential Gold check-in counter at the airports in Gran Canaria, Tenerife Norte, Fuerteventura, Lanzarote and La Palma.

"},{"blockId":"text","id":"bintermas-card","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

BinterMás Card

"},{"blockId":"collapse","id":"card-types","image":{"image":"","width":0,"height":0,"format":""},"title":"How many types of cards are there?","altText":"","longDescription":"","text":"

Three: Green, Silver and Gold. Customers can change the type of card according to the number of points they have accumulated on their flights with Binter Canarias, always keeping their card number.

"},{"blockId":"collapse","id":"obtaining-plata-oro-cards","image":{"image":"","width":0,"height":0,"format":""},"title":"How do I get Silver and Gold Cards?","altText":"","longDescription":"","text":"

You will be able to obtain the Silver or Gold Card depending on the number of points accumulated exclusively in BinterCanarias. You will obtain the Silver Card if you reach 2,500 points on BinterCanarias flights in a maximum of 12 months; and the Gold Card if you reach 8,000 points on BinterCanarias flights in a maximum of 12 months.

"},{"blockId":"collapse","id":"card-renovation","image":{"image":"","width":0,"height":0,"format":""},"title":"Do the cards have to be renewed?","altText":"","longDescription":"","text":"

The Silver and Gold cards have an expiry date but it is not necessary to request renewal as the new card is automatically sent to your home address with the level assigned according to the points accumulated on BinterCanarias flights the previous year.

"},{"blockId":"collapse","id":"keeping-level","image":{"image":"","width":0,"height":0,"format":""},"title":"How are Silver and Gold levels kept?","altText":"","longDescription":"","text":"

The Silver and Gold cards are renewed in January, checking the points accumulated on BinterCanarias during the previous calendar year. The levels are maintained by accumulating 2,500 points for the Silver level and 8,000 points for the Gold level.

"},{"blockId":"text","id":"points","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

Points

"},{"blockId":"collapse","id":"level-points","image":{"image":"","width":0,"height":0,"format":""},"title":"What are level points?","altText":"","longDescription":"","text":"

The level points refer to the points obtained exclusively on BinterCanarias flights and are only used to set the level of the BinterMás card.

"},{"blockId":"collapse","id":"obtaining-points","image":{"image":"","width":0,"height":0,"format":""},"title":"How do I earn points?","altText":"","longDescription":"","text":"

The points are earned by including your BinterMás card number in the reservation of your flights; in this way, the points are automatically recorded between 24 and 48 hours after flying.

In the associated companies, identify yourself by showing your BinterMás card when using the contracted service. The points will be credited to your account by the fifth of the following month at the latest.

"},{"blockId":"collapse","id":"earned-points","image":{"image":"","width":0,"height":0,"format":""},"title":"How do I know how many points I have?","altText":"","longDescription":"","text":"

You can consult the status of your points account on our Web site through the option \"My Extract\" in the BinterMás section.

In order to consult points through the Web site, it is necessary to be previously authenticated in the system. You can do this through the \"Access to Identification\" option on the home page.

"},{"blockId":"collapse","id":"missing-points","image":{"image":"","width":0,"height":0,"format":""},"title":"If I am missing points in my account, can I claim them back?","altText":"","longDescription":"","text":"

You can claim points not credited to your account up to six months after the purchase of the product and/or service that entitles you to the accumulation. Under no circumstances will points be credited for transactions earlier than the date of joining the Programme.

To claim unrecorded points from associated companies, please send the following documentation to clientes@bintermas.com:

- National identity card number

- Bintermás card number

- Copy of the contract and/or invoice made out to the cardholder

If the request fulfils the requirements for points to be recorded, you will see the transaction within a maximum period of 45 days from receipt of the request.

You can request points not recorded on BinterCanarias flights through the Web site in the Record points option.

"},{"blockId":"collapse","id":"points-expiration","image":{"image":"","width":0,"height":0,"format":""},"title":"Do the points expire?","altText":"","longDescription":"","text":"

Points earned by the cardholder and not used will expire on 31 March of the third year after they have been earned.

"},{"blockId":"collapse","id":"purchase-points","image":{"image":"","width":0,"height":0,"format":""},"title":"What is the purchase of points and how can I purchase them?","altText":"","longDescription":"","text":"

If you are just a few points short of redeeming a prize, you can purchase points by calling (922) o (928) 327 700 or via the Web site under the menu option “BinterMás” > “Buy points”.

"},{"blockId":"collapse","id":"points-exchange","image":{"image":"","width":0,"height":0,"format":""},"title":"How can I redeem my points?","altText":"","longDescription":"","text":"

The redemption of BinterMás points in the selected associated companies (1) can be done by calling (922) or (928) 327 700 from Monday to Friday, non-festive, from 8:00 to 20:00 hours, with a minimum of 48 hours' notice. In the rest of the associated companies (2) the redemption of points can be done through the contact telephone number that appears in the profile of each company.

Binter tickets can also be exchanged through the web page in the section Search flights for points or by calling (922) or (928) 327 700 from Monday to Sunday from 6:00 to 22:00 hours.

In order to redeem points for flights on the Iberia network or to rent a car with Cicar and/or Avis, the reservation must be made at least 48 hours in advance.

(1) Avis, Barceló Hotel Group, Be Cordial Hotels & Resorts, Binter, Buendía Corralejo Nohotel, CICAR, Coral Hotels, DISA, Dreamplace Hotels & Resorts, Gold by Marina, Hoteles Elba, Iberia, Iberostar Hotels & Resorts, Lopesan Hotel Group, Marina Gran Canaria, Salobre Golf Resort, Salobre Hotel Resort & Serenity, Sheraton Fuerteventura Beach, Golf & Spa, Unicef.

(2) Arrecife Gran Hotel & Spa, CanariasViaja, , Dunas Hotels & Resorts, Gloria Thalasso & Hotels, Fuerteventura Golf Club, H10 Hotels, Hotel Parque Tropical, Meliá Hotels International, R2 Hotels, Santander Consumer Finance, Secrets Bahía Real, Talasoterapia Las Canteras, Vila Baleira Hotels & Resorts.

"},{"blockId":"text","id":"beneficiaries","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

Beneficiaries

"},{"blockId":"collapse","id":"other-users-points","image":{"image":"","width":0,"height":0,"format":""},"title":"Who can make use of my points?","altText":"","longDescription":"","text":"

The beneficiaries previously designated by the cardholder can use their points to issue tickets charged to points on Binter Canarias and Iberia flights or enjoy rentals with Cicar and Avis. It is a necessary condition that it is the cardholder who requests the award/service. The redeeming of points in the rest of the associated companies can only be carried out in the name of the cardholder.

"},{"blockId":"text","id":"bintermas-infantil","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

BinterMás Children

"},{"blockId":"collapse","id":"criteria-bintermas-infantil","image":{"image":"","width":0,"height":0,"format":""},"title":"What is the criteria to become a BinterMás Children cardholder?","altText":"","longDescription":"","text":"

Children aged between 2 and 11 years who have a BinterMás cardholder as their legal representative may be BinterMás Children cardholder.

"},{"blockId":"collapse","id":"bintermas-infantil-registro","image":{"image":"","width":0,"height":0,"format":""},"title":"How can they join?","altText":"","longDescription":"","text":"

You can register for the BinterMás Children programme by calling (922) o (928) 327 700 from Monday to Friday from 08:00 to 20:00. Children over two (2) years old may be holders of an account under the guardianship of their legal representative as long as the latter is a BinterMás cardholder. The legal representative will be responsible for the supervised account and for the use of the card.

"},{"blockId":"collapse","id":"advantages-bintermas-infantil","image":{"image":"","width":0,"height":0,"format":""},"title":"What are the advantages of BinterMás Children?","altText":"","longDescription":"","text":"

Priority on the standby list on BinterCanarias flights
Earning points
Use of points

"},{"blockId":"collapse","id":"card-types","image":{"image":"","width":0,"height":0,"format":""},"title":"What kind of BinterMás Children cards are there?","altText":"","longDescription":"","text":"

BinterMás Children has two cards, depending on the age of the child:

Infantil card: for children from 2 to 6 years old
Junior card: for children from 7 to 11 years old

"},{"blockId":"collapse","id":"infantil-points-exchange","image":{"image":"","width":0,"height":0,"format":""},"title":"How are points redeemed?","altText":"","longDescription":"","text":"

The child's legal representative will be responsible for the guardianship account and the use of the card, with the redemption of points being carried out solely and exclusively by the legal representative and never by the child.

The points can be redeemed by telephone by calling (922) o (928) 327 700 (service available every day from 6:00 to 22:00 hours). We advise you to consult the conditions of the tariff for redeeming points on BinterCanarias flights beforehand. To redeem your points with our associated companies, please consult the information available in the “Associated companies and promotions” section.

"},{"blockId":"text","id":"text-1675431695005","image":{"image":"","width":0,"height":0,"format":""},"title":"","altText":"","longDescription":"","text":"

BinterMás contact

"},{"blockId":"collapse","id":"collapse-1675431780173","image":{"image":"","width":0,"height":0,"format":""},"title":"How can I get in touch?","altText":"","longDescription":"","text":"

By email:

clientes@bintermas.com

By telephone:

(922) o (928) 327 700

From Monday to Friday, 8:00 to 20:00.

By post:

C/ Ignacio Ellacuría Beascoechea 2

35214 Telde

Las Palmas

"}]

Documentation

What documents do I need in order to travel?

Can I take advantage of the discount for residents of the Canary and Balearic Islands? What documentation do I need?

What documents do I need to qualify for the large family discount?

What documents do I need to obtain the over-60 discount, and what documents do I need to obtain the under-29 discount?

How do I prove my university student status?