A BinterMás Silver cardholder has the following advantages on Binter Canarias flights: higher priority on standby lists, exclusive customer service telephone (902 391 393), telephone check-in, additional free weight of 10 kg and priority baggage handling.
BinterMás Gold cardholders have the following advantages on Binter Canarias flights: maximum priority on waiting lists, exclusive customer service telephone (902 391 394), access to telephone check-in service, extra baggage allowance of 10 kg, priority baggage handling, additional card for spouse/partner and Gold check-in counter in the airports of Gran Canaria, Tenerife Norte, Fuerteventura, Lanzarote and La Palma.
The Silver and Gold cards depend on the number of points accumulated exclusively on BinterCanarias. The Silver card is awarded when 2,500 points are reached on BinterCanarias flights within 12 months and the Gold with 8,000 points on BinterCanarias flights within 12 months.
The Silver and Gold cards have an expiry date but it is not necessary to request renewal since the new card is sent to your home automatically with the level assigned according to the points accumulated on BinterCanarias flights during the previous year..
The Silver and Gold cards are renewed in January, checking the points accumulated on BinterCanarias during the previous calendar year. The levels are maintained by accumulating 2,500 points for the Silver level and 8,000 points for the Gold level.
Points not entered in your account can be claimed up to 6 months after the purchase of the product and/or service which gave the right to the accumulation. In no case may points be added for transactions prior to the date of entering the programme.
You can claim points not credited on BinterCanarias flights through the Web site using the Claim points.
For services from companies associated with the programme, it is necessary to send a copy of the contract or invoice in the name of the BinterMás cardholder to the address firstname.lastname@example.org or to BinterMás, Apartado de Correos 50, 35230 Telde, Gran Canaria.
Beneficiaries previously named by the cardholder can use points to buy tickets on Binter Canarias and Iberia flights and enjoy rentals from Cicar and Avis. The cardholder must request the award or service. Only the cardholder may exchange points with the rest of the associated companies.
You can register for the BinterMás niños programme by calling 902 391 392 from Monday to Friday, 08:00 to 20:00. Children over two years old may hold accounts supervised by their legal representative as long the latter is a BinterMás cardholder. The legal representative will be responsible for the supervised account and for the use of the card.
The child’s legal representative will be responsible for the supervised account and for the use of the card, with points being changed solely and exclusively by the legal representative and never by the child.
Points can be changed by calling 902 391 392 (service available daily from 6.00 to 23.59 hours). Please check the tariff conditions for changing point on BinterCanarias flights beforehand. For changing points with out associated companies, see the information in the “Associated companies and promotions” section.
Our contact details
902 391 392
From Monday to Friday, 08:00 to 20:00
By regular post
BinterMás C/ Cañón del Ámbar s/n, Autovía GC-1 Km. 11.6, Urb. Ind. Salinetas 35219, Telde, Gran Canaria