How to contact us
Any questions?

Find the answers to your questions in our Frequently Asked Questions

Do you want to send a question about our internet services? Send us your questions and suggestions using this form
Do you want to send us a query or complaint? Use this form
Telephone service

These are our contact numbers

Information and Ticket sales
+34 928 327 700

Sunday to Saturday, 6:00 to 22:00

France: [+33] 0185 852 683
Italy: [+39] 0654 242 546
Portugal: [+351] 291 290 129

Monday to Friday, 9:00 to 17:00

BinterMás cardholders
Green: +34 928 327 700
Silver: +34 928 327 701
Gold: +34 928 327 702
Customer Service

Suggestions, complaints and claims

+34 (922) or (928) 327 746 / +34 900 533 256
+34 928 327 747

If you want to send us a query or complaint use this form

Incidents with luggage
900 105 190 - 928 327 749
Social Media

We will attend you on the following social media channels from Monday to Sunday from 8am to 9pm

Airport sales offices

Our office hours may vary according to flight schedules

Gran Canaria, Tenerife Norte, Lanzarote and Fuerteventura
Sunday to Saturday, 6:00 to 21:30
La Palma
Sunday to Saturday, 7:00 to 21:00
El Hierro
Sunday to Saturday:
07:30 to 13:30 and 14:30 to 17:30
La Gomera
Monday, Tuesday, Wednesday, Thursday and Saturday:
09:00 to 12:00 and 16:00 to 18:00

Friday and Sunday:
09:00 - 11:00 and 14:00 to 18:00

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